About us
Hungary – Generali
Profile
Generali-Providencia Biztosító Zrt. has the longest tradition in the Hungarian insurance market. It has a strong capital base and plays a dominant role in the domestic market. The first office of Generali was opened in 1832 in former capital city.
The company’s written premium amounted to HUF 123.1 billion in 2008 and its after-tax profit reached HUF 9.3 billion. Generali-Providencia has 1.2 million clients and is the second largest Hungarian insurance company with a market share of 16%.
Its products and services vary from individual and family insurance: including health, household and property, to business insurance products, providing protection for both business ventures of corporate clients and their employees.
Mission
Through our commitment and professionalism, we endeavour to contribute to the improvement of people’s quality of life and to the predictability of our corporate clients’ future.
Vision
Generali will become a leader in the Hungarian insurance market and an increasingly successful financial services provider, recognized by its business partners and colleagues.
Corporate culture
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Success and result-oriented operationsWe focus on those areas of operation that bring about success and results
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Client-centerednessWe design our operations by taking into account the demands of both internal and external clients and partners
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Colleagues create valueWe encourage development in our colleagues, evaluate performance and recognise excellence
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Effective teamworkWe achieve our results together, by understanding and accepting each other, through open and relaxed teamwork and communication
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Organizational and operational developmentWe are flexible in adapting to market changes, operating transparent procedures and processes
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Enjoyment
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We enjoy what we do and celebrate our successes!
Objectives
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To increase our market share in all relevant sectors, with special attention to profitability
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To offer our clients properly segmented and comprehensive service
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To move forward towards modern technology
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To provide knowledge to all group companies through competence centres operating in Hungary Our services Generali Life Path Programmes Besides offering a wide range of insurance products, Generali-Providencia deems it to be its duty to offer insurance services as complex packages complemented by other services, depending on clients’ particular circumstances and age.
Clients and their complete life path are the focus of Generali. Each of the company’s "Life Path Program" includes several areas of insurance and financial services; comprising our company’s insurance products (life and pension insurance, health and accident insurance, property insurance and vehicle insurance) and those of our partners.
Our solutions
Besides professional risk and finance management, our palette of products and services – focusing on preserving health and property and increasing wealth – includes complex financial services for lifelong customized care.
With the assistance of our partners, a variety of banking and mandatory or voluntary pension fund services are easily available to our clients, together with opportunities provided by health fund membership. As a result of our home savings service named Lakáskassza and our cooperation with travel insurer EUB, we offer secure solutions to clients of all walks of life.
Our network
Our colleagues, highly skilled in sales, portfolio management, and claims settlement, are available for our clients at nearly 500 locations throughout the country at our modern client service centres, agencies, and branch offices. Assistance is also available from more than 1000 of our contracted partners.
Our extensive sales force and cooperating partners enable us to reach majority of Hungarian households. Our agents who are available through the internet, our online contract conclusion and modification services, and the Generali Call Centre provide our clients with state-of-the art access to our insurance products, as well as enable them to inquire about existing contracts, products and submit claims.
Through our website, our clients can make claims using our online system for property insurance (home, enterprise, liability, large-scale industry, machinery, construction and cargo insurance) and vehicle (MTPL and motor) insurance.
